To ensure a trouble-free production, it is highly recommended to service your sawing machine regularly and to replace any worn-out parts before they may break down completely. The service of the HewSaw machine is best to be left to professionals for many reasons, the most important one being that the pre-emptive service call saves from  unexpected breaks and unwanted breakdowns. The lifecycle of the sawing machine becomes longer by active and planned monitoring.

After Sales team
Training

The regular service lowers the maintenance costs in the long run. In addition, during the service visit, there is a good opportunity for a customer to discuss any possible problems, modernisations and new solutions with our customer service minded staff. The mission of our after sales team is to ensure that the customer’s sawmill works efficiently and thus profitably.

 

It is essential to book a time for a pre-service check before the actual  service visit. A check done prior to the service guarantees that the after sales team has the right spare parts and equipment when arriving for the actual service. Our capable staff can detect any possible problems in the pre-service check which otherwise could be found at later stage. Should be necessary, there is enough time to manufacture parts or acquire them.

 

Our team of professionals is supported by our subsidiaries so there is a world-wide service network which covers the entire geographical area of HewSaw sales.